PatientReach Mobile gives patients a secure connection to their healthcare providers, with an easy-to-navigate interface. PatientReach Mobile offers convenient access to front desk services, giving patients simple tools for managing their healthcare right from their mobile phone.
As a patient, you can use PatientReach Mobile to:
- Send and receive HIPAA secure messages with your providers
- Manage your appointment schedules by viewing your appointment history, reviewing and confirming upcoming appointments, and scheduling new appointments
- View your invoice history and outstanding balance
- Make full or partial mobile payments
- Connect with your provider through social media and one-tap data entry
...all in the palm of your hand!
Home Screen:
You can link multiple practices to your PatientReach Mobile application, (i.e. your primary physician, dentist, optometrist, and dermatologist can all be viewed on the main screen.)
Practice Screen:
Within the screen for each practice, you can tap to call, populate the office address into your phone’s Map application, and connect with the practice on Facebook or Twitter. You can also click to add the practice to your phone’s contact list.
The main screen for the practice features three key options: Secure Messaging, Appointments, and Balance Information. A notification will appear next to the clickable section if there are unseen notifications, like a reminder for an upcoming appointment, an unread secure message, or a past due payment.
You can also elect to have notifications pushed through your phone when you have an appointment, message, or payment reminder waiting for you.
Messaging Section:
With a secure sign-in, (completed via a 4-digit pin or Touch ID), the messaging section of the application allows you to send and receive HIPAA secure messages with your provider or their practice staff.
Clicking on a message thread takes you to a text-like conversation view for easy back and forth communication. Here, you are able to take photos, capture videos, or attach files. Your provider can also send files and images for you to view.
Appointment Section:
The appointment section of the application lets you view your appointment history, review details for upcoming appointments, confirm upcoming appointments, add appointments to your eCalendar, and schedule new appointments.
Balance/Payment Section:
The balance information section of the application is where you can view your invoice history, as well as make payments for outstanding balances.
After entering the payment amount, you can quickly submit the payment by taking a photo of your credit card or entering the information manually.
It’s never been easier to stay connected to your doctor and manage your healthcare!
Contact your healthcare provider if you aren’t certain whether or not their practice is connected with PatientReach Mobile.